Services Overview

Easy Claim Submission

Choose several quick and easy ways to submit your contents assignments to Content Solutions Inc. for fast accurate settlement. With our online form,  phone or fax options – we let you decide the option that works best for you.

We know adjusters and claims professionals are very busy and that being able to manage multiple claims at once is an essential part of the job. That’s why we set out to offer our customers quick and easy ways to submit their contents assignments to Content Solutions Inc..

Contents Inventory

Contents Solutions Inc, is an independent personal property contents adjusting firm that prides itself on professionalism.  Formed in 2009 our staff brings a wealth of industry expertise and knowledge of the personal property contents assessment to your claims process and resolution.

 
We are proud to have one of the most rewarding jobs there is, helping your policyholders in their time of need and assisting your adjusters to resolve/settle their personal property contents claim proficiently, efficiently, cost effectively and timely through our innovative process. We are the benchmark in efficiency, ethics and rapid thorough contents claim reporting.

Our goal is to build a reputation on our commitment in the worst of circumstances because, that’s when it really matters. While the services we perform may be temporary to each claim they will have an everlasting effect on those we have had the privilege of serving.

Our commitment to customer service and industry guidelines sets us apart. Our philosophy of commitment translates into providing professional and proficient personal property representatives working for you.

Our Service Provides

• Immediate knowledge of what’s inside the insured’s home or business
• Helps you prepare your claim with appropriate reserves.
• Provide a real time understanding on salvageable and non salvageable inventory.
• Helps you handle one of the most tedious and difficult claims issue in property insurance.
• Policy holders engaged in their contents assessment process with you.
• Policy holder access to their contents through our collaboration tool which allows for your policy holder to view and assess their contents right at their finger tips in as early as the day the onsite verification process is completed.
• Maintaining the claims process, all the while making good on your promises to deliver exceptional customer service.                                    
• So, why not choose a company that prepares more than just a contents claim report? Our involvement in your claim, results in rapid claims settlements, lower pending ratios and most importantly happy insured’s. 

What to Expect

Large contents losses often take months to adjust given the traditional methods used by carrier vendors, insured or public adjusters alike. Although there are service that may assist like a live transcribe service which helps to document your dictate inventoried item it fails to provide a thorough well documented catalogued and photo capture service as like CSI. Through our service this daunting and lengthy contents claims process can now be resolved expeditiously and efficiently. Imagine being able to reduce your pending ratio and delivering unsurpassed customer service, resulting in happy and satisfied insured’s. Our involvement can deliver this to your claim. In turn your adjusters can immerse themselves in providing the customer care that often falls short due to the number of claims they are handling.  Our eyes on site can make your rapid claims settlement absolute.

Our highly experienced team of professionals are specifically suited to implement and execute your personal property claims adjusting solution built to your company’s specific request. Using our innovative technology and process allows your  adjuster and the policyholder to have the peace of mind in knowing that their contents will be available for their visual in as little as hours after we complete the onsite inventory process. These aspects of  frustration to both the insured and your adjuster will seize when having our service on at the onset of the claims process. CSI has a proven method of making this happen.

• Simplified Expedient Settlements are accomplished with using our service & settlement report.
• Carriers using our onsite verification and capture service will have immediate access to the contents captured through the collaboration portal giving a hands on handling back to the adjuster as well as the insured.
• Carriers using our onsite inventory verification & capture services will typically experience a ratio of 65-70% reduction in claim cycle time on large loss claims inspection.
• We will provide a 24 hour contact from official assignment.
• A follow up status report advising the claims adjuster and the insured of our scheduled inventory inspection.
• We will provide the handling adjuster with a link to their assigned claim. This enables the handler to view the site photos in real time. (where Wi-Fi is accessible)

• We will provide the policyholder with a link to the claim file which offers them a hands on tool to begin their own valuation of their contents claim. Here is where they can begin their assessment and aging process. The direct access to their contents by way of our portal will provide a feeling of comfort with their handling adjuster which can results in a smooth contents inventory process and rapid settlement. 

Invoking the Appraisal Clause

We are your choice as Appraisers on your appraisal process. We know what its worth! Our licensed independent adjusters are fully experienced and knowledgeable in the appraisal process. 

Commercial Claims

Expedite getting your insured’s business up and running with our complete solution for “Main Street” commercial contents property claims, including management of all size losses and perils. This service is ideal for sectors such as retail; restaurant; service and repair; libraries; schools; healthcare; distribution and warehouses.

Rapid Settlements

We make your goals our goals by identifying and solving the frustration of the field inventory verification process and delivering a report that results in our mutual success; happy adjusters and policyholders. Carriers are able to improve their claims loss pending ratio by implementing a contents claims process that combines accuracy, from precise depreciation, and better matching and pricing of items through our verification and capture service.