Content Solutions Inc
888-711-3188
About the Founder
With more than 30 years of experience in the insurance industry, Samantha has built her career handling large‑loss, complex property claims where accuracy, documentation, and fairness determine outcomes. After decades of watching contents claims stall, dispute, and drag on due to inconsistent documentation and subjective pricing, Samantha founded Content Solutions Inc. (CSI) with one mission: to bring market‑based, evidence‑driven solutions to one of the most critical and most overlooked parts of the claims process.
In 2008, long before contents technology became a talking point in the industry, Samantha invested thousands of dollars of her own time and resources providing free services to carriers and policyholders. She saw firsthand that contents claims were routinely left open, riddled with disagreements about what items were, what condition they were in, and what they were truly worth. No matter how hard adjusters worked, the process lacked the one thing it needed most: proof.
Samantha realized that the only way to remove dispute from the equation was to create a system built on detailed, transparent, photo‑verified documentation—capturing each and every item, one by one, with clarity that no narrative description could ever match. That insight became the foundation of CSI and the reason the company quickly distinguished itself as a class of its own.
Today, Samantha continues to push the industry forward. Under her leadership, CSI is evolving beyond photography alone, preparing to unveil the next generation of contents claim accuracy: a system that integrates manufacturer specifications, product data, and verifiable market information for every single item. This advancement will allow contents claims to be settled based on what the item actually is—not assumptions, memory, or outdated databases.
Samantha’s vision is reshaping the future of contents claims. Her commitment to fairness, transparency, and market‑based accuracy ensures that policyholders receive what they deserve, adjusters gain clarity, and carriers achieve faster, more defensible claim outcomes. CSI stands today as a direct reflection of her leadership, innovation, and unwavering dedication to doing what is right.
Coming Soon: NICS — The Future of Contents Claims
Content Solutions Inc. is preparing to unveil the next major advancement in the insurance industry: NICS, the National Insurance Claims System. Designed by founder Samantha Zherka whose 30‑year career has been dedicated to solving the most complex challenges in large‑loss and contents claims. NICS is built to conquer the inefficiencies, inconsistencies, and bottlenecks that have plagued the contents process for decades.
NICS will transform the way field inspections and contents valuations are performed by delivering a unified, intelligent platform that simplifies every step of the workflow. From real‑time item identification to structured field documentation, NICS is engineered to bring accuracy, efficiency, and excellence to the forefront of the claims experience.
This innovative system will streamline the capture of item details, reduce human error, and eliminate the guesswork that leads to disputes. With NICS, adjusters, carriers, and field teams will gain access to a powerful tool that organizes, verifies, and standardizes contents data—making claim decisions faster, clearer, and more defensible.